How can I install my new SSW Software (Powered by .Net) in my networked office? Can I just install it on one machine, and all the other machines run the application from there?
Can I get the source code to any of your products?
When I start the application I get this error: Application Error The application failed to initialize properly (0xc0000135). Click on OK to terminate the application.
How do I send SSW the version information of my installed software?
What is the return/refund policy on SSW software?
I got error message "Internal Error 2908" and "Error 1935" when installing SSW products.
I've just purchased some SSW software, how do I register?
How do I register my complimentary SSW Product?
I have tried to register using the information in the KB article. However, every time that I do, I get a message saying "Unable to contact the web service. You must be connected to the internet to use this option.
How much does it cost to upgrade an SSW product to a newer version?

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I have tried to register using the information in the KB article. However, every time that I do, I get a message saying "Unable to contact the web service. You must be connected to the internet to use this option.

August 03, 2017 16:57
Updated

I am connected to the internet and can go to the SSW website and download versions…

As long as you can surf the web using Internet Explorer then SSW Registration should be able to connect to our servers.

The registration uses your normal web browsing port. (80)

This means if you can surf the web then your company firewall is not stopping this from working.

However, if you are running a local firewall application (Like Symantec Norton Firewall) it could be stopping this activity. Disable these and try again.